Privacy Policy

SKROYALFIT: Terms and Conditions

 

Last Updated: [05 October 2025]

By using the website www.skroyalfit.com, you agree to be bound by these Terms and Conditions. Please read them carefully.

 

1. General Information

 

• Company Name: [SKRoyalFit]

• Trading Name: SKROYALFIT

• Registered Address: [Muzaffarpur , Bihar 843118]

• Contact Email: [coustomer@skroyalfit.com]

 

2. Products and Pricing

 

• Product Accuracy: We strive to provide accurate descriptions and images of our products (clothing). However, slight variations in colour, size, and design may occur.

• Pricing: All prices are listed in Indian Rupees (INR) and include all applicable taxes (including GST), unless otherwise stated.

• Order Acceptance: Any order placed by you is subject to our acceptance. If we cannot accept your order for any reason, we will notify you and refund the amount paid.

 

3. Shipping and Delivery Policy

 

• Delivery Timeline: We aim to process and deliver all orders within India in 0 to 7 working days from the date of order confirmation.

• Delays: We are not liable for any delays caused by the courier service or unforeseen circumstances, but we will make every effort to ensure timely delivery.

• Incorrect Address: If delivery fails due to an incorrect address provided by the customer, the customer will be responsible for paying the re-shipment charges.

 

4. Payment Policy

 

• Payment Gateway: We accept payments through Razorpay.

• Security: All online payments are securely processed via the Razorpay payment gateway. We do not store your credit card, debit card, or net banking details on our servers.

 

5. Return, Exchange, and Refund Policy

 

Our policy is designed to ensure you receive the best quality products while maintaining hygiene and product integrity.

• Return Window: A return or exchange request must be initiated within 15 days from the date of product delivery.

• Mandatory Return Conditions: To be eligible for a return, the product must meet the following strict conditions:

  1. The product must be unused and unwashed.

  2. The product must be in its original packaging with all accessories.

  3. All original tags/labels must be intact and attached to the product.

  4. Security Seal Condition: A return will be accepted ONLY if the original security seal/tag attached to the garment is intact and has NOT been broken or removed. If this seal is found broken, the return request will be automatically rejected.

• Refund Process: Once the returned product is received at our warehouse and passes the quality check (QC), the refund will be initiated within 5-10 working days to the original source of payment (via Razorpay).

 

6. Governing Law and Jurisdiction

 

• Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

• Jurisdiction: Any legal disputes arising out of these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in [Your City].

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2. Privacy Policy

 

Use the title “Privacy Policy” for this link on your website.

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SKROYALFIT: Privacy Policy

 

Last Updated: [05 October 2025]

This Privacy Policy explains how SKROYALFIT collects, uses, and protects your personal information.

 

1. Information We Collect

 

When you make a purchase or register on our website, we collect the following information:

• Personally Identifiable Information (PII): Your name, email address, phone number, and shipping/billing address.

• Transaction Information: Details of the products you purchased.

• Payment Information: During the payment process, we receive confirmation details. However, your sensitive financial information (like full card numbers) is not stored on our servers.

 

2. Use of Your Information

 

We use your information for the following purposes:

• To process and fulfill your orders and deliver the products.

• To communicate with you about your order status and provide customer support.

• To improve our website, products, and services.

• To send you marketing and promotional emails, only if you have opted-in (given consent).

 

3. Third-Party Disclosure and Razorpay

 

We share your personal information only under the following circumstances:

• Payment Processing: To securely process your online payments, we share your necessary information with our payment gateway partner, Razorpay. Razorpay handles your data according to its own privacy policy and strict security standards.

• Shipping: We share your name and address with our shipping and courier partners to deliver your order.

• Legal Compliance: If required by law or requested by government authorities.

 

4. Data Security

 

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. As financial transactions are processed by Razorpay, they adhere to high-security standards (like PCI DSS).

 

5. Cookies

 

Our website uses “cookies” to enhance your browsing experience. You may choose to decline cookies through your browser settings, but this may affect the functionality of some parts of the website.

 

6. Contact Us

 

If you have any questions about this Privacy Policy, please contact us here:

• Email: [coustomer@skroyalfit.com]

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